Shipping, Returns and Refund Policy
Shipping Policy
- Please allow up to 2 business days for orders to ship after transmittal and processing.
- We ship different products from different warehouse through out USA.
- If you order multiple products, your order may arrive in multiple packages.
- We use USPS, UPS and/or FEDEX as our shipping carriers.
- We offer following shipping rates
- Standard shipping to USA: $2.99
- Priority shipping to USA: $9.99
- 3-Day shipping to USA: $21.99
- Next Day shipping to USA: $59.99
- International Priority Shipping: $49.99
Returns and Refund Policy
- For sanitary purposes, ALL SALES ARE FINAL. When you receive your package, quickly examine the items to make sure the items do not have any defects.
- If you do not follow the guidelines on this page you may incur a 25% restocking fee or not receive any type of refund in any way.
- We will refund or replace for DEFECTIVE items only (or for any type of shipping errors made by us).
- When you have received a defective or wrong item, you need to contact us for asking for either a refund or replacement. Send us an email with “Returns: {your order number}” in subject line.
- We will send you RMA number if your return is approved.
- Refunds / replacements are not issued for unauthorized returns.
- Please return the items in their initial product packaging within 14 days to the address listed below.
- Items returned without initial product packaging will NOT be reimbursed so please keep all product packaging for the 14-day return period.
- We have countless products on our website. Some of the items have measurements as well as some do not. We will not release a refund for a product without dimensions, due to the size.
- Please see to it the product you are purchasing satisfies all of your needs including size before placing your order.
- In your return package please include:
- The RMA number
- A note describing the problem.
- Mention if you want refund or replacement.
- You may not receive a refund, if you do not mention choice of refund or replacement.
- Please note: As component of the return procedure, upon receipt of an approved return, if the returned product is found to be without mentioned defects, a 25% restocking fee will be deducted before refund is issued.
- Refunds will be applied to your account balance.
- If you have further inquiries or issues, please e-mail sales@pinkypetal.com with "Returns" in subject line.
- We are devoted to bring just the finest products to our customers as well as maintaining attentive customer support. We wish you will certainly more than happy with our solutions.
- Address for mailing returns:
United Petals LLC
333 W Brown Deer Road STE G 335
Milwaukee, WI 53217