Shipping, Returns and Refund Policy

Shipping Policy

• Please allow up to 2 business days for orders to ship after transmittal and processing.
• We ship different products from different warehouse through out USA.
• If you order multiple products, your order may arrive in multiple packages.
• We use USPS, UPS and/or FEDEX as our shipping carriers.
• We offer following shipping rates
• Standard shipping to USA: $2.99
• Priority shipping to USA: $9.99 
• 3-Day shipping to USA: $21.99
• Next Day shipping to USA: $59.99 
• International Priority Shipping: $49.99

Returns and Refund Policy

• For sanitary purposes, ALL SALES ARE FINAL. When you receive your package, quickly examine the items to make sure the items do not have any defects.
• If you do not follow the guidelines on this page you may incur a 25% restocking fee or not receive any type of refund in any way.
• We will refund or replace for DEFECTIVE items only (or for any type of shipping errors made by us).
• When you have received a defective or wrong item, you need to contact us for asking for either a refund or replacement. Send us an email with “Returns: {your order number}” in subject line.
• We will send you RMA number if your return is approved.
• Refunds / replacements are not issued for unauthorized returns.
• Please return the items in their initial product packaging within 14 days to the address listed below.
• Items returned without initial product packaging will NOT be reimbursed so please keep all product packaging for the 14-day return period.
• We have countless products on our website. Some of the items have measurements as well as some do not. We will not release a refund for a product without dimensions, due to the size.
• Please see to it the product you are purchasing satisfies all of your needs including size before placing your order.
• In your return package please include:
• The RMA number
• A note describing the problem.
• Mention if you want refund or replacement.
• You may not receive a refund, if you do not mention choice of refund or replacement.
• Please note: As component of the return procedure, upon receipt of an approved return, if the returned product is found to be without mentioned defects, a 25% restocking fee will be deducted before refund is issued.
• Refunds will be applied to your account balance.
• If you have further inquiries or issues, please e-mail sales@pinkypetal.com with "Returns" in subject line.
• We are devoted to bring just the finest products to our customers as well as maintaining attentive customer support. We wish you will certainly more than happy with our solutions.
• Address for mailing returns: